Hair Mail is on its way! Read below for more information on international shipping, route protection plan, and more!
FREE SHIPPING | Wig Studio 1 offers free shipping within the USA on all orders using UPS Ground or USPS Priority Mail Service.
FLAT RATE SHIPPING | Shipping to the following locations will accrue a Flat Rate Shipping Charge of $35.00.
- Hawaii | Alaska | Guam | Puerto Rico | Virgin Islands
EXPEDITED SHIPPING | If you would like expedited shipping on your purchase, we offer expedited shipping options via UPS within the United States. The cost of expedited shipping will be the responsibility of the customer. The cost of expedited shipping will be displayed at checkout and will vary depending on your location. Wig Studio 1 ships orders Monday – Friday and all orders, including orders with expedited shipping, are subject to a 2-5 business day processing time.
Please note that many hair care products are considered hazardous materials and cannot be shipped via air freight / expedited.
INTERNATIONAL SHIPPING | For International shipments, we recommend setting up an account with a 3rd party forwarder, such as Stackry.com. Click here for more information about Stackry.
ROUTE PACKAGE PROTECTION | Wig Studio 1 is not liable for lost, stolen, or damaged items. We offer Route as an added layer of protection for your order which ensures replacement for lost, stolen, or damaged packages. This optional package protection is offered at checkout for a small fee of $3.35 per order. Click here for more information about Route Package Protection.
SIGNATURE DELIVERY | Please note that orders over $500.00 in value may require a signature upon delivery.
DELIVERY TIMES | Our goal is to ship your order as quickly as possible. Processing times vary by manufacturer. Please allow 2 to 5 business days for your order to ship. Once your order ships, you can expect to receive your item(s) within 3 to 5 business days. If shipping to Hawaii, Alaska, Guam, Puerto Rico or the Virgin Islands, please allow 10 business days.
Most orders ship directly from the manufacturer. Items that ship from our location in Ridgefield, WA include Godiva's Secret Wigs, Clearance Products, and PUSH Orders.
SHIPMENT TRACKING | A tracking number will be provided for all in-stock orders within 24-48 hours of shipping.
MISCELLANEOUS SHIPPING FEES | Any shipments returned to us due to an incorrect or undeliverable address, refusal upon delivery or cancellation after shipment has left the warehouse will acquire a 25% restocking fee.
SHIPPING DELAYS | Shipping delays may occur due to holidays, natural disasters, inclement weather, or carrier delays. Many holidays do not count as a business day and should be considered when estimating shipping times.
Wig Studio 1 reserves the right to send orders to the billing address if a differing shipping address cannot be verified.
