SHIPPING WITHIN THE USA

Wig Studio 1 offers free shipping within the USA via USPS | UPS Ground | Fedex Sure Post (shipping type depending on customer location and manufacturer).  Our processing time is 2 to 5 business days.  Once your item(s) has shipped you can expect to receive your item(s) within 4 to 7 business days on all orders over $150.00.  

All orders under $150.00 shipping within the USA are also shipped via USPS | UPS Ground | Fedex Sure Post (shipping type depending on customer location and manufacturer).  Our processing time is 2 to 5 business days.  Once your item(s) has shipped you can expect to receive your item(s) within 4 to 7 business days. Orders under $150.00 incur a flat rate $12.00 shipping charge. 

As orders are received, we process each order directly through the manufacturer. Items that do not ship directly from the manufacturer to the consumer are as follows:

  • Godiva's Secret Wigs Orders - Order is shipped to our store location in Ridgefield, WA and then forwarded to our customer.
  • Clearance Orders - Ship directly from our location in Ridgefield, WA 
  • PUSH Orders - Ship directly from our location in Ridgefield, WA 
  • Accessory Orders - Most accessory items ship directly from the manufacturer; however, in some cases, accessory items may ship from our location in Ridgefield, WA . 

***Please note that all Accessory Items and Clearance Items are Final Sale.

Once an order is received by the manufacturer, it will ship within 2 to 5 business days, as long as the item is in stock.

If you would like to confirm that an item is in stock prior to placing your order, please email us at support@wigstudio1.com or reach out to us via our Live Chat function on our website during regular business hours (8 am - 4 pm PST Monday - Friday). 

If you place an order for an item that is not in stock or available for immediate shipping, you will receive notification via email within 2 to 5 business days of placing your order. If the item ordered is out of stock, we will be happy to assist you in finding an option(s) that is/are available for immediate shipping, the option to wait for your original item ordered to be shipped to you and/or the option to cancel your order for a full refund. 

Tracking information will be provided for all shipments within 24-48 hours of shipping.

Expedited Shipping:

If you would like expedited shipping on your purchase, we offer expedited shipping options via UPS within the United States only. The cost of expedited shipping will be the responsibility of the customer, and the amount will be listed at checkout and will vary depending on your location and the location of the manufacturer.  Please note that weekends are not included in the 2 to 5 business day processing timeframe.  

***Please note that expedited shipping does not include the order processing time of 2 to 5 business days.***

***Most hair care products are considered hazmat and are only able to ship via UPS Ground.***

For the cardholder's protection, the company reserves the right to send orders to the billing address if a differing shipping address cannot be verified.

Shipping to the following locations will accrue a Flat Rate Shipping Charge of $35.00. Please expect to ship within 7 to 10 business days to these locations:

  • Hawaii
  • Alaska
  • Guam
  • Puerto Rico
  • Virgin Island

Signature Delivery: 

Please note that orders over $500.00 in value may require a signature upon delivery. 

Additional Shipping & Handling Charges:

Any shipments returned to us due to an undeliverable address, refusal upon delivery, or cancellation after shipment has left our warehouse will inquire a restocking fee of 25% of your order total.

International Shipping: 

For International Shipments, we recommend setting up an account with a 3rd party forwarder, such as Stackry.com. Please visit this link to learn more about International Shipping: https://wigstudio1help.zendesk.com/hc/en-us/articles/360045837592-DO-YOU-SHIP-INTERNATIONALLY-

Shipping Delays: 

Shipping delays may occur due to holidays, natural disasters, inclement weather or carrier delays. Please keep in mind that holidays do not count as a business day and should be considered when calculating shipping times.

If you need additional information, please email us at support@wigstudio1.com

We are happy to help!