Open Box Relax by Ellen Wille | Heat Friendly Synthetic Wig | Metallic Blonde Rooted | Final Sale

This guide covers every Ellen Wille and Envy wig and topper: standard synthetic, heat-friendly synthetic, EnvyHair human hair blends and human hair. Both brands use the Envy Care Collection, six paraben-free, sulfate-free products with a light coconut scent made for every fiber.

Printable chart: download the Ellen Wille & Envy wig care chart (PDF).

The Envy Care Collection

• Cleanse: Gentle Cleansing Shampoo (8.5 oz, 2 oz travel) removes oils and buildup without stripping moisture.
• Condition: Nourishing Conditioner (8.5 oz, 2 oz travel) restores softness. Apply from mid-lengths to ends and keep it off the cap or base.
• Protect: Thermal Defense Detangler (4 oz) is a leave-in that releases tangles and protects against heat.
• Style: Flex & Finish Styling Gel (4 oz) gives light, workable hold.
• Finish: Flexible Hold Hairspray (8.5 oz) for brushable hold, and Smooth & Shine Nourishing Serum (1.69 oz) to tame frizz. A small amount goes a long way.

How to Wash and Condition

1. Detangle gently before washing with a wide-tooth comb or wig brush, working up from the ends. On tight curls, use your fingers.
2. Wet the hair with cool water. Hot water can damage synthetic fiber.
3. Gently work Gentle Cleansing Shampoo through from roots to ends. Don't rub, twist or scrub.
4. Rinse with cool water until it runs clear.
5. Apply Nourishing Conditioner from mid-lengths to ends, away from the cap. Leave it on for about 2 minutes, then rinse with cool water. On human hair, use less near the roots so the style doesn't go flat.

How to Dry

• Blot or pat with a towel. Never wring, twist or rub.
• Air dry completely on a wig stand, out of direct sun.
• Mist with Thermal Defense Detangler and comb through gently, starting at the ends.

Heat Styling by Fiber

• Standard synthetic: no heat tools. The style is set into the fiber and returns after washing.
• Heat-friendly synthetic: Ellen Wille up to 260°F, on damp hair. Envy: follow your wig's product page.
• Human/synthetic blends: Ellen Wille up to 300°F, on dry hair. Envy EnvyHair: follow your wig's product page.
• Remy human hair: Ellen Wille up to 350°F, on dry hair.

Always mist with Thermal Defense Detangler first, use the lowest setting that works, and choose a tool with a digital temperature control if you can.

How to Heat Style a Heat-Friendly Synthetic Wig

Heat-friendly fiber sets as it cools, so work in small sections and let each one cool completely before you touch it.

Curling

1. Comb out tangles and start at the nape. Take ½ to 1½ inch sections; smaller sections make tighter curls.
2. Mist each section with Thermal Defense Detangler.
3. Wrap the section around the iron, staying 1 to 2 inches away from the cap, and hold for 10 to 15 seconds.
4. Release the curl into your palm and clip it up until it cools completely, about 5 minutes.
5. Remove the clips, separate the curls with your fingers and set with Flexible Hold Hairspray.

Straightening and Smoothing

1. Work from the nape up in ½ to 1½ inch sections, misting each with Thermal Defense Detangler.
2. Staying 1 to 2 inches from the cap, glide the flat iron slowly to the ends, following with a wide-tooth comb.
3. Let the hair cool completely before styling. To fix frizz at the nape, smooth the ends the same way on low heat.

Blow Drying

Air drying is gentlest. If you blow dry, use a cool or low setting and keep the dryer moving.

Human Hair and EnvyHair Blend Care

1. Wash every 8 to 14 days, or as needed. Between washes, use dry shampoo only on the inside of the cap.
2. Detangle with a wig brush before washing; on tight curls, use your fingers.
3. Wet the hair with cool water and gently work in Gentle Cleansing Shampoo. Don't soak, rub or twist.
4. Apply Nourishing Conditioner, using less at the roots, and leave it on at least 2 minutes. Rinse with cool water.
5. Pat dry with a towel and air dry on a wig stand out of direct sun. Never wring or squeeze.
6. Comb with a wide-tooth comb in downward strokes, starting just above the ends.
7. Make sure the hair is completely dry before using heat. Mist with Thermal Defense Detangler, then style like your own hair.

Human hair doesn't hold its style after washing the way synthetic does, so expect to restyle after each wash. Finish with Smooth & Shine Nourishing Serum.

Style, Finish and Store

• Shape with Flex & Finish Styling Gel, set with Flexible Hold Hairspray and smooth the ends with Smooth & Shine Nourishing Serum.
• Use wig-safe products only. Hairspray made for your own hair can damage synthetic fiber.
• Store on a wig stand in a cool, dry place, away from heat and sun. Rotating two wigs helps both last longer.

FAQ

Can I use Envy Care products on synthetic and human hair wigs?

Yes. The Envy Care Collection is made for synthetic, heat-friendly synthetic, EnvyHair human hair blends and human hair, so one routine works for every Ellen Wille and Envy wig or topper.

How often should I wash an Ellen Wille or Envy wig?

About every 6–8 wears, or sooner if it feels heavy or looks dull. Always use cool water.

What heat setting can I use on an Ellen Wille wig?

Standard synthetic: no heat. Heat-friendly synthetic: up to 260°F on damp hair. Human/synthetic blends: up to 300°F on dry hair. Remy human hair: up to 350°F on dry hair. Use Thermal Defense Detangler first. Some styles list their own limit on the product page.

What heat setting can I use on an Envy wig?

Envy doesn't publish one temperature for all styles, so follow the limit on your wig's product page, use low heat and apply Thermal Defense Detangler first. Never use heat on standard synthetic fiber.

How often should I wash a human hair wig?

About every 8 to 14 days, or as needed. Between washes, use dry shampoo only on the inside of the cap.

How do I tell which fiber my wig is?

Check Hair type in the At a glance list on the product page: Synthetic, Heat Friendly Synthetic, Human Hair/Synthetic Blend or Remy Human Hair.

Shop the Envy Care Collection, or browse Ellen Wille wigs and toppers and Envy wigs and toppers. Need help? Book a free virtual consultation.